Privacy Policy
This Privacy Policy outlines the ways Lichfield Lighting gathers, utilizes, secures, and manages your personal data whenever you browse our lighting collections or buy fixtures from https://lichfieldlighting.co.uk.
By accessing our store, you consent to the procedures detailed in this document.
Information We Collect
While exploring our website or placing an order for our products, we might collect the following details:
Personal Information
- Full Name
- Email address
- Phone number
- Shipping and billing addresses (for delivering your fixtures safely)
- Details of your orders and past purchase history
Automatically Collected Information
- IP address
- Browser type and device specifications
- Pages navigated and general website interaction data
We only gather the details strictly required to supply our lighting products and enhance your overall shopping journey.
How We Use Your Information
We rely on the collected data to:
- Process and dispatch your lighting orders accurately
- Send updates regarding your shipment, delivery status, or support queries
- Deliver customer support
- Improve our website’s features and user experience
- Fulfill legal and regulatory obligations under UK data protection laws (UK GDPR)
We do not sell, rent, or trade your personal information to third parties.
Payment Information
All transactions on our store are processed through secure and encrypted third-party payment providers.
Lichfield Lighting does not store or have direct access to your full card details.
Cookies & Tracking Technologies
Our website uses cookies to:
- Enable core website functionality
- Store your preferences and cart data
- Analyse website traffic and performance
You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
Data Security
We take appropriate security measures, including:
- SSL (Secure Socket Layer) encryption
- Secure servers and protected systems
- Restricted access to sensitive data
While no system is completely secure, we follow industry standards to protect your information.
Third-Party Services
We work with trusted third parties for:
- Payment processing
- Order fulfilment and delivery
- Website analytics
These partners only use your data as necessary to perform their services.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.
Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 13. If such data is identified, we will delete it promptly.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally applicable)
To exercise your rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page and become effective immediately.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@lichfieldlighting.co.uk
Contact Information:
Phone: +44 154 389 7195
Email: info@lichfieldlighting.co.uk
Store Location: 4 Titan Way, Lichfield WS14 9TT, United Kingdom
Store Business Hours: Mon–Fri: 9:30 AM–4:30 PM
Sat: 10 AM–4 PM | Sun: Closed
Response Time:
We respond within 24 hours.
